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Frequently Asked Questions
Are you a factory or a trading company?
We are a factory located in China.
What is the delivery time?
Normally 30 days after receiving the deposit and confirming all details, depending on your order quantity and requirements.
Can you make my own designed products?
Yes, we can manufacture products according to your specific requirements, detailed drafts, or samples.
What is the sample lead time?
Sample orders can be finished within 7-10 days, or faster if stock is available.
What are the shipping terms?
Samples are shipped via express (UPS, FedEx, DHL), while large orders are typically shipped by sea.
What services does your factory provide?
We have over 20 years of export experience and a professional technical team to assist with installation or product usage inquiries.