Q1: What products and services can you provide?
A: We provide new energy vehicles, electric vehicles, used new energy vehicles, and professional customization services for various models.
Q2: Are the cars provided new or used?
A: Our cars are brand new and unused. We follow standard export procedures including registration in China and exporting directly to your country to ensure compliance and quality.
Q3: Do you test all items before shipping?
A: Yes, all items undergo 100% testing before shipment, including equipment testing, road tests, climbing, and rain/water resistance tests.
Q4: Do you support sample shipment?
A: Yes, we support shipping samples to your designated port to ensure the product meets your requirements.
Q5: How can I guarantee my order after placement?
A: We track your order and provide production videos throughout the process. The location of the item is tracked until it reaches you, with dedicated customer service support.
Q6: How is the logistics and tracking handled?
A: We provide real-time updates and location tracking for your shipment, ensuring you are informed about the status until final delivery.
Hoopla Toys
