Q: Are you a manufacturer?
A: Yes, we have our own professional production facility with over 23 years of experience in the industry.
Q: Can I customize the product with my own logo?
A: Yes, we accept custom logo requests. You will need to provide the design file in AI, PSD, PDF, or PSP format.
Q: What is the MOQ for customized designs?
A: For customized packing, colors, or labels, the MOQ typically ranges between 1,000 to 2,000 pieces depending on the specific product.
Q: Do you test samples before shipping?
A: Absolutely. We conduct thorough testing on samples to ensure that you receive goods that meet your satisfaction.
Q: What are the accepted payment methods?
A: We support various payment options including Bank Transfer (T/T), L/C, Western Union, and Alipay.
Q: How long does shipping take?
A: Generally, it takes approximately 7 days for air freight and 25 to 40 days for sea freight depending on the destination.
Hoopla Toys
